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Computer Buddies - Gloucestershire Libraries Provide support at many of our libraries, including how to use computers, phones, and tablets; using online services, software or apps; or troubleshooting problems with your own devices.
 DAISI Digital Triage Service Help for the public and professionals in finding local digital support centres, training, free Wi-Fi, accessing affordable devices and connectivity, digital safety, social tariffs etc.
 Digi Hubs in Gloucestershire Digital Hubs are provided via community partners across the county and works to increase digital inclusion by offering free, accessible, tailored digital support to individuals. The map show what support is available and where:
Digital Support - Cheltenham Free local help with using digital devices and accessing online services in the Cheltenham area:• Cheltenham Borough Homes - Hesters Way Resource Centre • DAISI Partnership (GRCC) - Hesters Way, Oakley/Whaddon, Shurdington, Springbank, St Pauls Digital Support - Cotswolds Free local help with using digital devices and accessing online services in the Cotswolds:• DAISI Partnership (GRCC) - Bourton, Ebrington, Moreton-in-Marsh Digital Support - Forest of Dean Free local help with using digital devices and accessing online services in the Forest of Dean:• FVAF - Coleford, Lydney, Mitcheldean, Newent, Sedbury, Staunton • DAISI Partnership (GRCC) - Highnam Digital Support - Gloucester Free local help with using digital devices and accessing online services in Gloucester District:• Age UK Gloucester - Churchdown, Gloucester, Longlevens • Glos Community Building Collective - Elmbridge & Linden • GL Communities / Our Open Door - Matson Digital Support - Stroud Free local help with using digital devices and accessing online services in Stroud and surrounding areas:• Creative Sustainability - Minchinhampton, Nailsworth, Stonehouse, Stroud • GL11 Community Hub - Cam & Dursley Digital Support - Tewkesbury Free local help with using digital devices and accessing online services in Tewkesbury borough:• Brockworth Link - Brockworth Community Library • DAISI Partnership (GRCC) - Tewkesbury & Priors Park • Priors Park Neighbourhood Project  IT support at home - AbilityNet AbilityNet's friendly tech volunteers provide free IT support to older people and disabled people of any age.
Digital support at home - DAISI Contact the triage service to ask if digital support is available at home in your area
Digital support online - U3A The aim of the Digital Skills group is to bring together members who are able to help others, and those who need help or want to learn more about computers, phones, tablets etc. Zoom sessions on a Friday morning.
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 Computer and IT courses are offered at a variety of sites across the county, including Libraries. Adult Education Newsletter Jan 25 Visit the following links to view and book a place on the latest courses, see details of regular events, or search for a particular word. • Beginners IT • Digital marketing level 2 • Microsoft Office – boost the basics • Microsoft Office – upskill & advance • Smartphone skills • Step into the Digital Age with Confidence • Wix website design for beginners • All course listings |
 A network of digital inclusions hubs, including libraries and other community locations, that offer free access to computers, WiFi, printers etc. Many centres also provide one-to-one support and/or training. Use the map to find local centres and the services offered. |
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Basic IT courses
 Free interactive training on the basics of using computers and tablets: including using a device, mouse, keyboard, and touchscreen controls; developing online skills, including email and social media, employment sites, spending and managing money, and managing your health online.Explore courses Using your device Working with office programmes
How to use the basics of a generic suite of document, spreadsheet and presentation programs.
Digital Unite Technology guides to improve your own knowledge, or support others with digitalskills. Includes a set of guides in Easy Read format. Getting online
.png){kind=logo} Practical tips from Age UK on making the most of the your device and the Internet safely, for both practical and social purposes.
My Computer My Way
Step by step instructions on how to adapt your phone, computer or tablet to meet your needs. You can search for a specific need (e.g. making text larger) or filter the guides based on your symptoms (e.g. hand tremor) or condition (e.g. dyslexia).
Digital Skills Explore digital skills resources provided by Gloucestershire Skills Portal, and enjoy free online training.
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Safety and Security online
Basics of online safety, social media, keeping your information safe, online scams, backing up data etc.
Keeping Your Child Safe Online
 This portal brings together a wide range of trusted resources to help parents and carers navigate the world of online safety, and to better understand possible risks associated with common online activities, such as gaming, streaming, chatting, and posting on social media.
Cyber Aware Advice on how to stay secure online from the UK's National Cyber Security Centre.
Get Safe Online The UK’s leading internet safety website. We provide unbiased, factual and easy-to-understand information on online safety.
Gloucestershire Police Online Fraud Advice to protect yourself from the activities of online fraudsters.
Scams and fraud
Information and support to avoid and manage online, phone, postal and doorstep scams.
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